Immunisation consent website

Our aim is to provide you with the care and support you need for all the health conditions we treat. We will involve you and your family or carers, if appropriate, in all decisions about your care and ensure you have a record of what is agreed.

The Hertfordshire and East Anglia Community and School Age Immunisation Service provides vaccinations to school-age children in the Hertfordshire, Cambridgeshire, Peterborough, Norfolk and Suffolk. If you still have questions or need help to complete this eConsent form, please get in touch with us on 0300 555 5055.

Paperless for the planet

We believe in protecting the environment and this a clear way to reduce the use of paper.

Handling less paper will also reduce risk of infection and makes the process of consent easier for you, your child, schools and our team.

Consent made simple

You will receive a confirmation email when you complete your consent and you will also get a notification of your child’s vaccination status once they have been vaccinated by our team.

Frequently Asked Questions

Here are some of our most frequently asked questions.

Select question category:

Can I take my child to the GP for their vaccinations?

Generally all school aged vaccinations are provided by the school immunisation team. The GPs can vaccinate in certain circumstances, but usually only if the child has missed their vaccinations after the school year it was due.
Occasionally, the team may request that vaccinations are given by the GP if it is thought to be more suitable.
What happens if I have missed the 'consent cut off date' but still want my child to be vaccinated?

Whenever possible the team will provide a second vaccination opportunity, either in school or a community clinic. Please contact the team directly for further information 0300 555 5055.
What if I change my mind about my child having their vaccination after I have submitted consent?

It is important that you contact the Immunisation Team (0300 555 5055) immediately and speak to a member of staff. We also advise that you contact the school if the vaccination session is planned within the next 72 hours.
What if my child does not attend school?

The team will be happy to see your child in one of our community clinics. Please contact the team to discuss your requirements 0300 555 5055.
What if my child has a medical condition?

There are very few children that cannot receive their vaccinations.
However, if your child has a medical condition, it is possible that we will ask you or your child’s GP or consultant for further information to ensure it is safe for them to receive the vaccination at the current time.
What if my child is unwell following their vaccination?
All vaccines can cause side effects but studies suggest they are generally mild and soon settle. Some people may experience:
- Swelling
- Redness
- Tenderness
- Development of a small lump at the injection site
- Feeling or being sick
- Headaches
- Tiredness.
If you are worried about your child you can telephone 111 for non-urgent medical advice or contact your GP practice. In an emergency please telephone 999. Further advice can be found at: www.nhs.uk.
What if my child is unwell on the day of the vaccination?

If your child is not in school, then our team will see them next time we visit. Generally if they are well enough to be in school, they are usually well enough to be vaccinated.
Where can I find out more information about vaccinations?

Please contact the Community and School Aged Immunisation Service (CSAIS) 0300 555 5055.
Why do you need previous vaccination dates?

We only ask for this information if it is needed to ensure the correct intervals between vaccinations.

Do I get a copy of my consent form?

Once you have submitted the consent, you will receive an email to let you know we have received it. Please check your spam/junk folder if you don't receive it.

If you would like a copy of your consent, please get in touch with the Community and School Aged Immunisation Service on 0300 555 5055 or by emailing the team dedicated to your area:

Hertfordshire: Admin.imms@nhs.net

Cambridge & Peterborough: hct.csaiscambspb@nhs.net

Norfolk: hct.csaisnorfolk@nhs.net

Suffolk: hct.csaissuffolk@nhs.net
How do I raise a technical support request?

Please email us on support@riviam.zendesk.com. Please don't put any personal details in as this email is not for clinical issues.
What if I require the information in a different format?

Please contact the Immunisation team who will be able to assist (0300 555 5055).